Your Questions Answered | Go Fast Gas N2O Cylinders FAQ
Find answers to all your questions about Go Fast Gas N2O cylinders, including shipping, minimum order quantities, product quality, certifications, and customization services. If you can’t find what you’re looking for, contact us—we’re here to help!
Product Quality and Customization
What product specifications do you offer? Can I get a product catalog?
We are the only factory in Europe that produces both steel and aluminum N2O cylinders. Our range spans from 8g cartridges to large-format cylinders, including:
- Small: 8g, 9g
- Medium: 640g, 670g, 700g, 1350g
- Large: 2000g, 3.3L
We also provide free customization services—private-label printing, color options, flavored gas variants, and custom packaging—to make your brand stand out. I can send a detailed product catalog so you can review all specifications and options.
Can I test the product quality before placing a bulk order?
Absolutely. Because gas-filled products face air transport restrictions, we offer three practical solutions:
- Third-party inspections: Engage an independent inspection agency to audit our factory and products.
- Factory visits: You’re welcome to tour our facility. We’ll help arrange transportation, accommodation, and a full walkthrough of production and QC.
- Sample delivery: We can send 8g samples and empty 640g cylinders for your evaluation ahead of bulk orders.
A factory visit is highly recommended for maximum transparency and confidence.
Which brands do you supply?
We are a manufacturer specializing in high‑quality N2O cylinders with private‑label solutions for clients. We’ve supported leading brands, including Go Fast Gas, and can create exclusive products for your brand with custom designs and packaging—giving you a competitive edge in your market.
Shipping and Delivery
Do you ship to all countries?
We ship to nearly all countries. However, some regions have stricter customs regulations for N2O cylinders:
- United Kingdom: Importing often requires a sales license, which is difficult to obtain. For experienced importers with strong resources, we recommend importing into another EU country first, clearing customs, then re-exporting to the UK.
- Sweden: Customs can be sensitive to N2O cylinders, with a higher risk of seizure.
- Thailand: Standard channels typically cannot clear N2O cylinders. While 8g cartridges may be possible with special arrangements, larger sizes generally cannot clear customs.
- Morocco: N2O cylinders are prohibited under customs laws.
For most other countries, importing is straightforward. If it’s your first time, share our MSDS with your local customs broker for confirmation. If you use your own freight forwarder, they may also request the MSDS for review.
Can you ship one pallet of goods?
Due to special transportation and safety requirements for larger N2O cylinders (e.g., 640g and above), our minimum order quantity is typically 4,320 cylinders (about 10 pallets). These products must ship as full container loads to meet international transport and safety regulations.
We’re happy to provide a detailed full‑container shipping plan and quotation.
How long does shipping take?
Estimated transit times by destination:
- Western Europe: ~1–5 days
- Northern Europe: ~5–7 days
- Southeast Asia: ~25–30 days
- North America (West Coast): ~30–35 days
- North America (East Coast): ~35–42 days
- Australia: ~35–40 days
- New Zealand: ~40–45 days
For regions with longer routes, we typically quote up to 30 working days to set realistic expectations. External factors (port congestion, customs clearance) may affect timelines, but we’ll plan the most efficient solution for your shipment.
General Questions
How long has your factory been in operation?
Our factory was established in 1999 and has over 20 years of experience producing N2O cylinders. As the only factory in Europe capable of manufacturing both aluminum and steel cylinders with in‑house gas filling, we’re trusted by global brands and distributors.
Can you provide certifications and test reports?
Yes. We supply comprehensive certifications to ensure compliance with international standards, including:
- Steel Cylinder Certifications: CE, TÜV, ISO, and Chinese Special Equipment Inspection certificates.
- Gas Certifications: COA (Certificate of Analysis) and gas purity reports confirming food‑grade quality.
Tell us which documents you need, and we’ll provide them promptly.
What materials are used for the cylinders? What’s the thickness?
Our steel cylinders use high‑quality carbon steel with a wall thickness of 2.8 mm ± 0.3 mm for durability and safety. We also offer aluminum‑alloy cylinders to meet different market requirements. Detailed technical parameters are available on request.
How do you ensure timely delivery?
We prioritize on‑time delivery through:
- Precise production scheduling: Each order has a dedicated progress plan managed by our team.
- Efficient logistics: We partner with experienced hazardous‑goods carriers to minimize delays.
- Real‑time updates: You’ll receive continuous status updates from production through delivery.
We do everything possible to ensure your order arrives safely and on schedule.
Manufacturing, Payment & After-Sales
What is your production lead time?
Lead times depend on specification and quantity. For 640g N2O cylinders, standard production is 5–7 days, plus time for gas filling, QC, and packaging. End-to-end, the process typically takes 1–2 weeks. If you have specific requirements, we’ll provide an accurate, order‑specific timeline.
How can I make payments?
We process payments via XTransfer accounts in Hong Kong, supporting multiple currencies.
- 30% deposit to initiate production
- Balance after quality inspection and before shipping
You’re welcome to inspect the goods personally or engage a third‑party agency. To ensure confidence, we will reimburse your pre‑shipment inspection costs.
What after-sales services do you provide?
Your satisfaction is our priority. We provide:
- Product Quality Guarantee: Every cylinder undergoes 100% airtight testing, with leakage rate controlled below 0.01%. In the rare event of an issue, we offer triple compensation and replacements applied to your next order.
- 24/7 Customer Support: Always available to answer questions and resolve issues quickly.
- Logistics Tracking: Real‑time shipment tracking from dispatch to delivery.
- Inspection Fee Reimbursement: We cover pre‑shipment inspection fees for complete peace of mind.
We’re committed to long‑term partnerships and unmatched reliability at every step.